Author Topic: Cannot find/see attached pics  (Read 1622 times)

Inscrutable

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Cannot find/see attached pics
« on: July 11, 2021, 07:13:11 AM »
Every time I click on a pic attachment in a post I get only ‘404 attachment not found’
Wanted to sort this out before I try to post pics of my setup and muck it up.
Is there a setting within this board and my account/profile, or something on my iPad/iPhone?
Tim in E.NC
SI#3 analog, Lg BGE, Weber Performer, Vidalia 440, Blackstone 22 … if you can’t stand the heat, get off the patio.

LarryD

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Re: Cannot find/see attached pics
« Reply #1 on: July 11, 2021, 12:09:28 PM »
Someone actually needs to post something new and see if it works.  They just upgraded the forums a week or two ago.  My guess is that the path to where files get stored got changed which makes all old links broken, but new links will work.  If it turns out new links don't work either, then it might be permissions on the images folder, instead.

OK... just tried uploading and got, "The attachments upload directory is not writable. Your attachment or avatar cannot be saved."  Admins are going to have to do some work to make sure config is correct and that all folders exist with correct permissions.
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old sarge

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Re: Cannot find/see attached pics
« Reply #2 on: July 13, 2021, 12:15:57 PM »
The forum crashed. Ben is working on full restoration including images.
David from Arizona
US Army 70 - 95
SI 3D & Big Red Controller
CS 066
Lodge Sportsman Grill
Weber Kettle
Ducane Meridian 42 inch Grill
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LarryD

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Re: Cannot find/see attached pics
« Reply #3 on: July 14, 2021, 12:16:43 AM »
The forum crashed. Ben is working on full restoration including images.

Hmm...  I would question what they mean by "crashed".  It really "feels" like a misconfiguration and/or oops...   if they get thoroughly stuck, I have a lot of knowledge and experience in this area and would be open to working out some kind of reasonable trade for services.
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Lhenryp1

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Re: Cannot find/see attached pics
« Reply #4 on: July 25, 2021, 10:01:37 PM »
It’s disappointing that we are not able to see any attachments as that’s pretty much a main reason to visit the forums. No attachments, no visitors….

old sarge

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Re: Cannot find/see attached pics
« Reply #5 on: July 25, 2021, 11:05:20 PM »
IT is aware of the problem.

By the way, welcome!
David from Arizona
US Army 70 - 95
SI 3D & Big Red Controller
CS 066
Lodge Sportsman Grill
Weber Kettle
Ducane Meridian 42 inch Grill
LEM MaxVac 1088A
LEM Big Bite #8 Grinder
Chef's Choice 665 and Rival Slicers
Old Hickory Knives
InstantPot Duo80 Plus

BHamel

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Re: Cannot find/see attached pics
« Reply #6 on: July 26, 2021, 06:04:02 PM »
Can you post pictures and see the newly posted pics or is that broken as well?  Our backups as well as our pics database was corrupted and we are working to fix it.

Thanks,
Ben
Ben from Ohio
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Owner of a Model #3
If you can't smoke it!  You shouldn't be eating it!!

LarryD

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Re: Cannot find/see attached pics
« Reply #7 on: July 27, 2021, 06:56:31 PM »
Can't post attachments...

An Error Has Occurred!
The attachments upload directory is not writable. Your attachment or avatar cannot be saved.
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LarryD

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Re: Cannot find/see attached pics
« Reply #8 on: July 27, 2021, 07:00:46 PM »
Were the actual pictures corrupted or is that the links just don't work?  I would expect that attachments are uploaded to a particular directory structure and that there are entries in the database to point to the photos/files on the filesystem.  First step is going to be fixing the permissions.  Assuming you still have the photos, the next step is to make sure the DB has correct pointers to the files.

I hate to see this situation and will freely provide a limited amount of my professional services if you want to reach out to me.
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old sarge

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Re: Cannot find/see attached pics
« Reply #9 on: July 28, 2021, 09:25:57 PM »
The photo issue seems to be fixed.
David from Arizona
US Army 70 - 95
SI 3D & Big Red Controller
CS 066
Lodge Sportsman Grill
Weber Kettle
Ducane Meridian 42 inch Grill
LEM MaxVac 1088A
LEM Big Bite #8 Grinder
Chef's Choice 665 and Rival Slicers
Old Hickory Knives
InstantPot Duo80 Plus