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Temperature indicators scratched upon arrival
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Topic: Temperature indicators scratched upon arrival (Read 3023 times)
BigTee
Newbie
Posts: 6
Temperature indicators scratched upon arrival
«
on:
November 27, 2015, 04:53:06 PM »
I recently received my #1. When it arrived, upon Unboxing, I noticed the numbers around the temperature selector were scratched. Makes it a bit hard to see the numbers. I called and left a message but did not hear back. Has anyone ran into this? I would think after a time they would all become this way. I suppose you could use a marker or tape (or just memorize the settings). Any suggestions? I still love the smoker!
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Last Edit: November 27, 2015, 04:55:32 PM by BigTee
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Smokin-It #1
Weber kettle
Weber gasser
smokeasaurus
Hero Member
Posts: 373
Re: Temperature indicators scratched upon arrival
«
Reply #1 on:
November 27, 2015, 06:10:17 PM »
I wonder if they can send you a new sticker???.............
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Got Smoke?
Smokin It #2 and stand
Weber Performer
Weber Redhead
Gabby Grills Santa Maria and Rotisserie
PK Grill
Blackstone 36 inch Flat Top
DivotMaker
Hero Member
Posts: 10988
Model 1, 2D conversion, and 3D!
Re: Temperature indicators scratched upon arrival
«
Reply #2 on:
November 27, 2015, 07:03:54 PM »
Sorry to hear that! It happens occasionally, though. Steve will send you a replacement plate. Leave him a message, send a text or an email. It's Friday after Thanksgiving, so I'd expect him to get back with you Monday.
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Tony from NW Arkansas
"Official Smokin-It Test Pilot"
Smokin-It Model 1, 2D conversion, and 3D
Auber PID, NexGrill 896 6-burner, CharBroil Big Easy, Anova Precision Cooker w/WiFi
Wife, Son and One REALLY Big Dog!
BigTee
Newbie
Posts: 6
Re: Temperature indicators scratched upon arrival
«
Reply #3 on:
November 27, 2015, 08:27:17 PM »
Great idea DivotMaker, thanks. I just sent an email. I hate to be picky but this little smoker is so nice I am temped to use it as a piece of furniture when not in use.
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Smokin-It #1
Weber kettle
Weber gasser
BigTee
Newbie
Posts: 6
Re: Temperature indicators scratched upon arrival
«
Reply #4 on:
December 03, 2015, 10:53:49 PM »
I received a new plate in the mail. What great customer service!
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Smokin-It #1
Weber kettle
Weber gasser
DivotMaker
Hero Member
Posts: 10988
Model 1, 2D conversion, and 3D!
Re: Temperature indicators scratched upon arrival
«
Reply #5 on:
December 03, 2015, 10:59:34 PM »
Great, Tee!
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Tony from NW Arkansas
"Official Smokin-It Test Pilot"
Smokin-It Model 1, 2D conversion, and 3D
Auber PID, NexGrill 896 6-burner, CharBroil Big Easy, Anova Precision Cooker w/WiFi
Wife, Son and One REALLY Big Dog!
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Temperature indicators scratched upon arrival