Smokin-It User Forum!
Auber PID Controllers => Auber PID Tips and Tricks => Topic started by: SuperDave on February 03, 2016, 05:04:36 PM
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I want to give a thumbs up to Auber customer service. I got an e-mail when they received my Auber to let me know that it had arrived and I've been getting multiple e-mails a day with updates after each test they perform. If the unit isn't fixed when I get it back, I know that it isn't for a lack of effort on Auber's part. They have had a hard time getting the problem to reproduce itself so they are swapping the jack plug in the event that it is not making a reliable connection. Fingers are crossed. Super Bowl food will be smoked the old fashioned way this weekend.
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Couldn't ask for much more, Dave! I hope it works out for you!
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Got a tracking number notification today so, it is on its way back home.
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Got my fingers crossed for you, Dave!