You are welcome.

Well, I do butts at 225 and put into the smoker at midnight with probes and off to bed. I start checking around 7 AM. Time is anywhere from 8 to 14 or 15 hours.  Seems odd that one smoke will finish in 8 or 9 hours and another may take 15  hours. I have not yet figured out why but I use a  an instant read beginning at 8 hours just in case the probes are in a fat pocket that has rendered out and left the tip in a void where it cannot read accurately.  I pull if the instant read hits 190 or better and wrap and place in cooler.  As for 2 (or more butts) make sure you probe all.  Not unusual for one to finish earlier than another.

Bump the temp to 250.
It should take at least 8 hours, assuming you wrap after 5 hours.

Cook to 195.

agcrock - see if what is below will help. The table and other notes are in the auber instructions at the links I sent.
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Table 3. Parameters in System Config menu.
Name Description Range Initial Note
Program Mode Multi-Step Program ON, OFF ON 12
Output Hi Limit Output High Limit % 0 - 100 100 13
Output Lo Limit Output Low Limit % 0 - 100 0 13
Temp Unit Temp Unit (?C or ?F) C, F F 14
Probe1 Offset Probe 1 (Cabinet Probe) Offset -9 - 99 0 15
Probe2 Offset Probe 2 (Food Internal Probe) Offset -9 - 99 0 15
Probe3 Offset Probe 3 Offset -9 - 99 0 15
Probe3 Enabled Probe 3 Readout Option Yes, No Yes 16
P3 ALM-TYPE Probe 3 Alarm Type Option ABS, DEV ABS 17
P3 ALM-CTL Probe 3 Alarm Output Control Option ALM, OUT-PAU, BOTH ALM 18
Step End Alarm Step Ending Alarm ON, OFF ON 19
Backlight Level LCD Backlight Level 0 - 10 10 20
BUZZ Built-in Buzzer Option ON, OFF ON 21
Data Interval Data Logging Sampling Interval (App) 1min - 5min 1min 22
nFlt Power Line Digital Filter Auto, A, B Auto 23
Password Device Access Password (App) 100 - 999 777 24
Factory Reset Factory Reset Yes, No No 25
Back Back to Upper Level Menu

Note 24. Password (for WIFI model only): Device access password. This parameter is
used to lock the access to parameter settings on AuberWIFI app. Default password is
777.
Note 25. Factory Reset: Factory reset. This function will restore all the parameters
(including all the stored recipe settings in the memory) back to the factory default values.
This setting will not reset the WiFi configuration. To reset the WiFi setting on the
controller, please press and hold SET key and TIME key for 5s, until the blue WiFi
indicator starts to blink.

I am sorry you are having problems.  The first link is for the controller I THINK you have so check it out. The second link below has some instructions that you may have already found but if not see if they help:
https://www.auberins.com/index.php?main_page=product_info&cPath=14_28&products_id=702
https://www.auberins.com/images/Manual/AW_series_wifi_supplementary_guide.pdf