Smokin-It User Forum!

Problems and Troubleshooting => Having a problem? Look Here First, or Post Your Question! => Topic started by: MileHighSmokinGuy on April 13, 2020, 03:15:50 PM

Title: seasoning gone haywire
Post by: MileHighSmokinGuy on April 13, 2020, 03:15:50 PM

I'll try to keep it short and sweet. 2D-Gen 3 Digital

Seasoning attempt:

set temp to 250
set time to 4 hours
zero'd out the 5 remaining program functions.

solid green light (no red light) gets up to 240 degrees within 30 mins, good smoke, feeling good.
greenlight starts blinking-understandable as approaching desired temp (250).
temp starts to drop-off, ok still seems reasonable, as element is cycling on/off.
temp continues to drop, green light goes solid again (no red light thru entire process, is this good or bad?).
temp continues to drop, now below 100 and am approaching 2 hours in...
the element is clearly not re-engaging...

thoughts?

Title: Re: seasoning gone haywire
Post by: old sarge on April 13, 2020, 03:48:21 PM

That is a new one on me.  Send an email to Steve or give him a call.

Title: Re: seasoning gone haywire
Post by: MileHighSmokinGuy on April 13, 2020, 04:03:08 PM

I believe that will be my next step.
 I power cycled the unit (started over) to see if I would get same result, as it is just a seasoning and no worries about meat being lost or ruined, and unit is not heating at all.
thanks for the reply!

Title: Re: seasoning gone haywire
Post by: old sarge on April 13, 2020, 09:20:08 PM

You might have nothing more than a loose wire. The cover to the controller is easy to remove as its the back panel on the smoker.

Title: Re: seasoning gone haywire
Post by: MileHighSmokinGuy on April 20, 2020, 04:28:59 PM

emailed Steve, he was very prompt! (got back the same day) we tried a few troubleshooting ideas, double checked programing values, I removed the rear cover and ensured all the connections were tight, removed cover for controller and also ensured good connections. Unit continued to fail. Steve was nice enough to send out a new unit and I am currently awaiting its arrival!
Can't wait!
Thanks for checking in w/ helpful hints!

Title: Re: seasoning gone haywire
Post by: barelfly on April 20, 2020, 07:33:42 PM

Sorry it didn’t work out, but I will say i love how Steve just continues to provide customer service at this level! Another reason these units are outstanding!

Title: Re: seasoning gone haywire
Post by: old sarge on April 20, 2020, 09:04:49 PM

Let us know when you are back up and smoking!

Title: Re: seasoning gone haywire
Post by: MileHighSmokinGuy on May 01, 2020, 01:31:19 PM

Replacement unit has arrived! Yippee!
Looking forward to getting down to business ASAP.
Best of luck to all in these strange times.
Be well fellow forum users!

Title: Re: seasoning gone haywire
Post by: old sarge on May 01, 2020, 04:08:35 PM

Let us know how it goes Jason.

Title: Re: seasoning gone haywire
Post by: barelfly on May 01, 2020, 04:22:28 PM

Outstanding! Enjoy!

I hope you were able to get to the store so you can smoke this weekend!

Title: Re: seasoning gone haywire
Post by: mike1910 on May 01, 2020, 07:21:27 PM

Great news!! Have fun!