Smokin-It User Forum!
General Discussions => Introductions => Topic started by: Nicholas on August 09, 2022, 07:50:06 PM
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Hello, it's Nicholas from Sunny Seattle! Excited to be here! Ordered my #2D-WiFi with the Bella CSG on Friday and just got it today (Tues.). Wow talk about fast service! Some initial thoughts/issues...
:) PROS: Steve (that guy's awesome!), the box-in-box it shipped in (talk about protected!), the super heavy duty smoker build, the Bella (wow does that put out some smoke even on 50%), and folks on these forums who seem very supportive!
:( CONS: After 5 min or so, my 2D would trip the GFCI. Tried several times with no luck. Moved to another GFCI outlet on a different circuit and had the same behavior. Smoker comes on at full power but the GFCI would trip after a couple minutes. I spoke with Steve and he suggested I try a non-GFCI circuit which I did using 2 long heavy duty extension cords (Steve said that was OK for the test) and that works although the light in my garage workroom which share that circuit are flickering occasionally so that's not a great sign. I'm doing the initial 4-hr burn in on that non-GFCI circuit. Hoping something wet in the smoker might dry up during the burn-in and "fix" itself but seems like a real long shot. [post burn-in update: tried the GFCI outlet again and now they trip immediately so definitely didn’t get better.] I've read lots of posts about electrical things in the smoker to check but most of those are way above my level of understanding. I'll have an electrician come out and look at the GFCI and look at running a dedicated circuit.
Anyways -- fingers crossed this gets sorted out cuz the family is getting excited for LOTS of smokes!
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Welcome from central TX! Sorry to hear you are having GFCI issues. I got my #2 back in August of 2020 and I have run it on a GFCI that I installed off my garage circuit from the beginning. I never have had an issue. I have since added an external Auber, and I have had no issues with that either.
I hope you can get it resolved quickly...
Clay
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Good to hear no problems with yours, Clay…wanna trade? ;)
My buddy has a 3D that doesn’t trip his GFCI so I’m going to take my 2D over to his place and see how my smoker likes his known good outlet. If it trips it, that will confirm there’s a problem with my 2D.
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Welcome from Delaware, Nicholas! Sorry to hear you are having some electrical issues but stay after it and you will be up and running in no time. Steve is great, so don't hesitate to follow up with him as well. Keep us posted on what you discover. Cheers
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Steve had me pull the back cover and check the grounding was attached properly and clean it which I did...looked fine.
Took my 2D over to my buddy Greg's house where he uses his 3D on a GFCI. Ran his 3D for a while on his GFCI without any issues, unplugged it and plugged my 2D into the same outlet and it immediately tripped, so there's definitely an issue with my 2D :(
I'll talk with Steve about getting a replacement unit sent out. Not great confidence in the product so far but hey stuff happens and hoping to get this resolved soon and I can get some smokes going!
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Bummer :( There has to be a shorted wire *somewhere*. I suppose it could also be a defective element. If you were dealing with an older unit I'd suggest disconnecting the element to see if it still trips the GFCI, but since it's new you really shouldn't need to do all of that. I'm sure Steve will take care of you.
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Good to meet you all. Steve’s sending out a replacement unit…excellent customer service.
Question re: my cover for my 2D and Norman cart/cabinet. The cover doesn’t cover the bottom plate of the Norman cart which is a good bit wider than the cabinet unit or smoker. Circumference of the base of the Norman is about 88” and the circumference of the cover is only 84”. Just sent Steve the info.
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Welcome Nicholas from AZ. Cannot help on the cover question.
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Hi Old Sarge. I’ve read so many of your posts here that I feel like we’re old friends LOL.
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Good to know Steve has you covered.